/* =========================================================
   M15 — Account Recovery, Role QA and Closed Portal UX
   ========================================================= */

/* Closed portal typography: ordinary interface text starts at 14px. */
.sr-layout{grid-template-columns:232px minmax(0,1fr);gap:28px}
.sr-side-inner{gap:18px;padding:18px;border-radius:24px}
.sr-side-title{font-size:18px}
.sr-side-group>span{margin:0 8px 7px;font-size:12px;line-height:1.2;letter-spacing:.08em}
.sr-side-group nav{gap:5px}
.sr-side-group a{min-height:39px;padding:0 11px;border-radius:11px;font-size:14px;line-height:1.15}
.sr-page-head{margin-bottom:28px}
.sr-page-head .sr-brand{font-size:12px}
.sr-page-head h1{font-size:42px;line-height:1.02}
.sr-card-label,.sr-muted-small,.sr-form-grid label,.sr-data-table th{font-size:12px}
.sr-muted,.sr-section p,.sr-profile-table,.sr-data-table,.sr-row-card,.sr-empty,.sr-alert{font-size:14px}

/* Password recovery */
.sr-recovery-card{width:min(100%,820px);margin:12px auto 80px;padding:34px;border:1px solid var(--sr-border);border-radius:28px;background:radial-gradient(circle at 0 0,rgba(0,200,255,.12),transparent 34%),radial-gradient(circle at 100% 0,rgba(155,92,255,.09),transparent 34%),var(--sr-surface);box-shadow:var(--sr-shadow)}
.sr-recovery-kicker{display:inline-flex;margin-bottom:14px;color:var(--sr-blue-deep);font-size:12px;font-weight:800;letter-spacing:.10em;text-transform:uppercase}
html[data-theme="dark"] .sr-recovery-kicker{color:var(--sr-cyan)}
.sr-recovery-card h2{margin:0 0 14px;font-size:36px;line-height:1.08}
.sr-recovery-card p{margin:0 0 18px;color:var(--sr-muted);font-size:16px;line-height:1.6}
.sr-recovery-form{display:grid;gap:16px;margin-top:24px}
.sr-recovery-form label{display:grid;gap:8px;color:var(--sr-text);font-size:14px;font-weight:800}
.sr-recovery-form input{width:100%;min-height:54px;padding:0 16px;border:1px solid var(--sr-border);border-radius:14px;background:var(--sr-surface-2);color:var(--sr-text);font-size:16px;outline:none}
.sr-recovery-form input:focus{border-color:rgba(0,200,255,.58);box-shadow:0 0 0 3px rgba(0,200,255,.10)}
.sr-recovery-submit{min-height:54px;border:0;border-radius:14px;background:linear-gradient(90deg,var(--sr-blue-deep),var(--sr-blue),var(--sr-cyan));color:#061820;font:800 16px/1 var(--sr-font-body);cursor:pointer}
.sr-recovery-help{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-top:20px;padding-top:18px;border-top:1px solid var(--sr-border);font-size:14px}
.sr-recovery-help a{font-weight:800;color:var(--sr-blue-deep)!important;text-decoration:none!important}
html[data-theme="dark"] .sr-recovery-help a{color:var(--sr-cyan)!important}
.sr-recovery-card--success{border-color:rgba(0,200,255,.28)}

/* Shared internal module identity */
.sr-module-hero,.sr-staff-welcome,.sr-list-intro{display:flex;align-items:flex-start;justify-content:space-between;gap:28px;margin-bottom:20px;padding:28px;border:1px solid var(--sr-border);border-radius:26px;background:var(--sr-surface);box-shadow:0 16px 52px rgba(22,48,64,.05);overflow:hidden;position:relative}
.sr-module-hero::before,.sr-staff-welcome::before,.sr-list-intro::before{content:"";position:absolute;inset:0 auto 0 0;width:5px;background:linear-gradient(180deg,var(--sr-blue),var(--sr-cyan));opacity:.9}
.sr-module-hero--purple::before{background:linear-gradient(180deg,var(--sr-purple),#d08bff)}
.sr-module-hero--orange::before{background:linear-gradient(180deg,#ff9c4a,#ff5d67)}
.sr-module-code{display:inline-flex;margin-bottom:12px;color:var(--sr-blue-deep);font-size:12px;font-weight:800;letter-spacing:.12em;text-transform:uppercase}
html[data-theme="dark"] .sr-module-code{color:var(--sr-cyan)}
.sr-module-hero h2,.sr-staff-welcome h2,.sr-list-intro h2{margin:0;font-size:36px;line-height:1.05}
.sr-module-hero p,.sr-staff-welcome p,.sr-list-intro p{max-width:760px;margin:12px 0 0;color:var(--sr-muted);font-size:16px;line-height:1.55}
.sr-module-state{min-width:180px;display:grid;gap:5px;padding:16px 18px;border:1px solid var(--sr-border);border-radius:17px;background:var(--sr-surface-2)}
.sr-module-state span{font-size:12px;font-weight:800;letter-spacing:.08em;color:var(--sr-muted);text-transform:uppercase}
.sr-module-state strong{font-family:var(--sr-font-heading);font-size:18px;line-height:1.15}
.sr-list-intro>strong{font-family:var(--sr-font-heading);font-size:42px;color:var(--sr-blue-deep)}
html[data-theme="dark"] .sr-list-intro>strong{color:var(--sr-cyan)}

/* Flow modules */
.sr-flow-board{display:grid;gap:10px}
.sr-flow-step{display:grid;grid-template-columns:72px minmax(0,1fr);gap:18px;align-items:start;padding:20px;border:1px solid var(--sr-border);border-radius:18px;background:var(--sr-surface)}
.sr-flow-step>span{display:flex;align-items:center;justify-content:center;width:54px;height:54px;border-radius:16px;background:linear-gradient(135deg,rgba(0,200,255,.14),rgba(155,92,255,.07));color:var(--sr-blue-deep);font-family:var(--sr-font-heading);font-size:18px;font-weight:800}
html[data-theme="dark"] .sr-flow-step>span{color:var(--sr-cyan)}
.sr-flow-step h3{margin:0;font-size:18px}
.sr-flow-step p{margin:7px 0 0;color:var(--sr-muted);font-size:14px;line-height:1.55}

/* Records modules */
.sr-record-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.sr-record-card{min-height:170px;padding:22px;border:1px solid var(--sr-border);border-radius:18px;background:var(--sr-surface)}
.sr-record-card>span{font-size:12px;font-weight:800;color:var(--sr-blue-deep);letter-spacing:.10em}
.sr-record-card h3{margin:28px 0 8px;font-size:18px}
.sr-record-card p{margin:0;color:var(--sr-muted);font-size:14px;line-height:1.55}

/* Knowledge modules */
.sr-knowledge-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}
.sr-knowledge-card{min-height:190px;display:flex;flex-direction:column;padding:22px;border:1px solid var(--sr-border);border-radius:18px;background:radial-gradient(circle at 100% 0,rgba(0,200,255,.08),transparent 36%),var(--sr-surface)}
.sr-knowledge-card h3{margin:0;font-size:18px}
.sr-knowledge-card p{margin:10px 0;color:var(--sr-muted);font-size:14px;line-height:1.55}
.sr-knowledge-card>span{margin-top:auto;color:var(--sr-blue-deep);font-size:14px;font-weight:800}
html[data-theme="dark"] .sr-knowledge-card>span{color:var(--sr-cyan)}

/* Staff queue modules */
.sr-queue-board{display:grid;border:1px solid var(--sr-border);border-radius:20px;overflow:hidden;background:var(--sr-surface)}
.sr-queue-head,.sr-queue-row{display:grid;grid-template-columns:minmax(180px,.8fr) minmax(280px,1.5fr) 150px;gap:18px;align-items:center;padding:16px 18px}
.sr-queue-head{background:var(--sr-surface-2);color:var(--sr-muted);font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.07em}
.sr-queue-row{border-top:1px solid var(--sr-border)}
.sr-queue-row strong{font-size:16px}
.sr-queue-row p{margin:0;color:var(--sr-muted);font-size:14px;line-height:1.45}
.sr-module-chip{justify-self:start;padding:7px 9px;border-radius:999px;background:rgba(0,200,255,.08);border:1px solid rgba(0,200,255,.20);color:var(--sr-blue-deep);font-size:12px;font-weight:800}
html[data-theme="dark"] .sr-module-chip{color:var(--sr-cyan)}
.sr-module-note{margin-top:14px;padding:14px 16px;border:1px dashed rgba(0,200,255,.25);border-radius:14px;color:var(--sr-muted);font-size:14px;line-height:1.5}
.sr-module-note strong{color:var(--sr-text)}

/* Role-specific staff dashboard */
.sr-role-metrics .sr-card{min-height:132px}
.sr-staff-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin-top:18px}
.sr-staff-action-card{min-height:180px;display:flex;flex-direction:column;padding:22px;border:1px solid var(--sr-border);border-radius:20px;background:var(--sr-surface);text-decoration:none!important;color:var(--sr-text)!important;transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.sr-staff-action-card:hover{transform:translateY(-3px);border-color:rgba(0,200,255,.30);box-shadow:0 18px 48px rgba(0,150,220,.08)}
.sr-staff-action-card>span{font-size:12px;font-weight:800;letter-spacing:.11em;color:var(--sr-blue-deep)}
html[data-theme="dark"] .sr-staff-action-card>span{color:var(--sr-cyan)}
.sr-staff-action-card h3{margin:22px 0 8px;font-size:20px}
.sr-staff-action-card p{margin:0;color:var(--sr-muted);font-size:14px;line-height:1.5}
.sr-staff-action-card b{margin-top:auto;padding-top:18px;color:var(--sr-blue-deep);font-size:14px}
html[data-theme="dark"] .sr-staff-action-card b{color:var(--sr-cyan)}

/* Tables become easier to scan inside staff portal. */
.sr-data-table td{font-size:14px;line-height:1.4}
.sr-data-table tr:hover td{background:rgba(0,200,255,.035)}
.sr-data-table a{font-weight:800;color:var(--sr-blue-deep)!important}
html[data-theme="dark"] .sr-data-table a{color:var(--sr-cyan)!important}

@media(max-width:1100px){
  .sr-layout{grid-template-columns:205px minmax(0,1fr);gap:20px}
  .sr-knowledge-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media(max-width:820px){
  .sr-layout{grid-template-columns:1fr}
  .sr-side-inner{position:static;display:flex;overflow-x:auto;gap:8px;padding:9px;border-radius:16px;scrollbar-width:none}
  .sr-side-inner::-webkit-scrollbar{display:none}
  .sr-side-title{display:none}
  .sr-side-group{display:flex;align-items:center;flex:0 0 auto}
  .sr-side-group>span{display:none}
  .sr-side-group nav{display:flex;gap:5px}
  .sr-side-group a{white-space:nowrap;min-height:38px}
  .sr-module-hero,.sr-staff-welcome,.sr-list-intro{display:grid;gap:18px;padding:22px}
  .sr-module-state{min-width:0;width:100%}
  .sr-record-grid,.sr-staff-actions{grid-template-columns:1fr}
  .sr-knowledge-grid{grid-template-columns:1fr 1fr}
  .sr-queue-head{display:none}
  .sr-queue-row{grid-template-columns:1fr;gap:7px}
}
@media(max-width:600px){
  .sr-page-head h1{font-size:30px}
  .sr-recovery-card{margin:0 auto 42px;padding:24px 20px;border-radius:22px}
  .sr-recovery-card h2,.sr-module-hero h2,.sr-staff-welcome h2,.sr-list-intro h2{font-size:30px}
  .sr-recovery-help{align-items:flex-start;flex-direction:column}
  .sr-flow-step{grid-template-columns:54px minmax(0,1fr);gap:12px;padding:16px}
  .sr-flow-step>span{width:46px;height:46px;font-size:16px}
  .sr-knowledge-grid{grid-template-columns:1fr}
}